Privacy & Cookie Policy
Last updated: 28 September 2026
This Privacy & Cookie Policy explains how Paolo Rota Interiors (“we”, “us”, “our”) collects and uses personal data when you visit www.paolorota.com or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
The data controller is Paolo Rota Interiors, Alfred Court, 57 Fortune Green Road, London NW6 1DW, United Kingdom. Telephone: +44 20 3576 1580. You can contact us about this policy or your personal data by post, by telephone or through the contact form.
2. Personal data we collect
- Enquiries: when you use our contact forms we collect your name, country, email address, telephone number and the content of your message.
- Clients and suppliers: contact details and project information needed to provide our interior design services.
- Website usage: if you accept analytics cookies, we collect information about how you use the website (pages visited, device, browser, approximate location and referral source) through Google Analytics.
- Technical data: like any website, our hosting provider processes your IP address and browser information in server logs for security and to deliver the website.
3. How and why we use your data
- To reply to your enquiry and take steps at your request before entering into a contract (lawful basis: pre-contractual steps and legitimate interests).
- To provide our services and manage our relationship with clients and suppliers (lawful basis: performance of a contract).
- To understand and improve how the website is used, only with your consent (lawful basis: consent).
- To keep the website secure and comply with legal obligations (lawful basis: legitimate interests and legal obligation).
We do not sell your personal data and we do not use it for automated decision-making.
4. Who we share data with
We share personal data only with service providers who help us run our business and website, under appropriate contracts: our website hosting provider, email providers, Google (Google Analytics, Google Maps and Google Fonts) and, where relevant to your project, trusted suppliers, craftsmen and contractors. Some of these providers may process data outside the UK; where this happens, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Addendum.
5. How long we keep data
We keep enquiries for up to 24 months after our last contact, unless they lead to a project. Client and project records are kept for as long as necessary to provide our services and to meet legal, accounting and tax requirements. Analytics data is retained for the period set in Google Analytics.
6. Your rights
You have the right to access your personal data, to ask us to correct or erase it, to restrict or object to its processing, to data portability and to withdraw your consent at any time. To exercise these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Cookies
Cookies are small files stored on your device. We use:
- Strictly necessary cookies:
prd_consentstores your cookie choice for 6 months. These cookies do not require consent. - Analytics cookies (only with your consent): Google Analytics cookies such as
_gaand_ga_*, which help us understand how visitors use the website. They are retained for up to 2 years. - Third-party content (only with your consent): embedded Google Maps may set Google cookies. Maps are shown only after you accept cookies.
When you first visit the website you can accept or reject non-essential cookies. You can change your choice at any time using the “Cookie settings” link in the footer, or by deleting cookies in your browser settings.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.